Don’t Skip the Soft Stuff
October 15th, 2008In the world of business it’s easy to stick to the ‘hard’ areas, the places we understand and seem to easily control, like balance sheets, flow charts, and job descriptions, yet we end up ignoring the ‘soft’ stuff like relationships, values, and emotions. Like Joe Friday in the hit show, Dragnet we only want the facts Ma’m. I’m not going to do is overreact and say “those hard areas don’t matter at all” – they do. Read the rest of this entry »